70%
of customers prefer to get their quote digitally, on their phone
3x
more approvals when the quote includes a photo of the worn part
40%
come back for scheduled service when they're reminded automatically
5x
cheaper to win back a past customer than to acquire a new one

Technology and partners

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Features

One platform. Everything inside.

Calendar, quotes, digital approval, AI, vehicle history, commissions — all in one platform. Your team focuses on the car, not the spreadsheet.

🤖

Autonomous AI Agents

Multiple agents with personality, memory, and dozens of tools.

💬

Official WhatsApp

Buttons, lists, media, templates. Unified inbox — no more replying from the owner's personal number.

📅

Smart Calendar

Bookings per technician and bay, blocks, holidays, and automatic fitting.

💰

Quotes

Build an itemized quote, send it via WhatsApp, and track it — from draft to approval.

🛒

Service Catalog

Services with price, category, and duration. Linked to technicians and bays.

📊

CRM & Multi-Pipeline

Visual funnels, drag & drop. Each step of the job with its own agent.

🔀

Visual Workflows

Drag & drop. Messages, conditions, agents, documents.

🧠

Smart Memory

License plate, mileage, parts history, and owner preferences. Improves with every conversation.

👁️

Internal Assistant

AI suggests replies for the rep — invisible to the customer.

📄

Dynamic Documents

Quotes, work orders, receipts — public links, auto-fill, and tracking.

🛡️

Approvals

Define which actions need a sign-off from the manager or the customer.

📚

Knowledge Base + RAG

Manufacturer service intervals and manuals, queried automatically by the AI.

Platform · Differentiators

Four things only Benvox does.

What separates a chatbot from a real platform.

01 · Workflow Builder

Visual canvas, drag & drop.

Messages, agents, documents, conditions — build complete flows (from diagnosis to pickup) without writing a single line of code.

📩Trigger
🤖AI Agent
🔀Condition
📄Quote
💬Approval
Pending 30s ago
Send $758 quote to customer
✓ Approved 5 min ago
Move to In Progress
02 · Approvals

Control AI actions in real time.

Decide which calls the AI makes on its own and which need the manager's sign-off (a quote over the limit, a part swap) before they happen — nothing slips through.

03 · Internal Assistant

AI suggests. The rep sends.

Invisible to the customer — the human stays in control, with all the speed and vehicle context the AI brings behind them.

Is my car ready for pickup?
🤖 Suggestion
Yes, Mr. Marcello! 🔧 The Civic was ready at 11:30am — brakes tested and cleared. You can come by anytime. We accept cards and transfers.
Front brakes
GXT-1A22
e.g. 48,500
Civic, Corolla…
AI adapted the form to the service type
04 · Dynamic Forms

Ask one thing. It asks the rest.

AI generates the right fields for each job, conditions follow-up questions on the conversation context, and what the customer answers goes straight into the vehicle's record in the CRM. No external form tool, no spreadsheet middleman.

Why

Why switch?

The contrast is the argument.

Your shop today

  • Verbal estimate — "around $800, $900" — customer doubts it and walks
  • "Does it really need replacing?" — no photo, no proof, customer leaves
  • Approval drags on for days — customer gets 3 quotes and disappears
  • Service forgotten — recurring oil-change revenue evaporates
  • Car ready at 2pm, customer calls 5 times asking "is it done yet?"
  • 800 customers sitting idle in your database — nobody reaches out

Your shop with Benvox

  • Itemized quote on WhatsApp — part by part, labor listed separately
  • Photo of the worn part + plain explanation = customer sees it and approves on the spot
  • 1-tap digital approval right on WhatsApp — in minutes
  • Automatic service reminders by mileage and time, with a slot already open
  • Real-time status at every step — zero "is it done yet?" calls
  • Reactivation segmented by make, mileage, and last visit
Automations

Built for auto repair shops and service centers

Every pain in your shop becomes an automation running 24/7 — over the WhatsApp your customers already use.

💰Itemized quote over WhatsApp

Technician finished the diagnosis? The AI builds the itemized quote — part by part, labor listed separately, clear timeline. The customer sees it, gets it, approves it. No phone call, no second-guessing.

My car makes a noise at the wheel when I brake. 2021 Civic
Could be worn pads or rotors 🔧 Quote: front pads $145, pair of rotors $289 (if needed), labor $120. Total $265 to $554. Once we pull the wheel, I'll send a photo of the rotor before we replace anything 📸
Love the transparency! Can we do 8am tomorrow?

📸Digital approval with a photo of the part

The technician pulls the wheel and photographs the rotor. The AI sends it to the customer with a plain explanation and an approval button. The customer sees it with their own eyes and authorizes on the spot. Zero "does it really need it?".

Mr. Marcello, we pulled the wheel on the Civic 📸 The rotor is deeply scored, below the safety minimum. I'd recommend replacing it too. Updated total: $554. OK to proceed? [ ✓ Approve ]
Wow, that really is bad! Go ahead
Approved! ✅ It's with the technician now. ETA: 11:30am. I'll update you at every step 🔧

📍Real-time service status

Car dropped off? Diagnosis done? Part replaced? Ready for pickup? The AI sends an update at every step of the funnel. The customer follows along without calling — and the technician works without interruptions.

Mr. Marcello! 🚗 Civic:
✅ New pads installed
✅ New rotors installed
✅ Brake test OK

Car's all set! Total: $554 💪
Awesome! I'll pick it up after lunch. Take a card?
We sure do! Payment details are on the quote. See you soon 🔧

🔔Scheduled service reminders

Oil change every 6,000 miles, timing belt every 60,000, brake fluid every 2 years. The AI cross-references mileage, the last service date, and the manufacturer manual — and sends the right reminder, with a slot already open.

Hi Mr. Marcello! 🚗 It's been 5 months since your Civic's last oil change. The manufacturer recommends every 6,000 miles or 6 months. Want to book for next week? I have Tuesday and Thursday mornings open
You're right, totally slipped my mind! Thursday morning works
Booked! ✅ Oil + filter, Thu 9am. $89 with synthetic 5W-30 🔧

💤Reactivating lapsed customers by vehicle

800, 1,000 customers who went quiet 8 or 12 months ago — and their cars need maintenance. The AI segments by make, mileage, and last visit, then sends a personalized message, not generic spam.

Hi Mrs. Fernanda! It's been over a year since we last saw your Corolla 🚗 Based on the mileage, it's about due for a timing belt and a full inspection. Want a check-up? I've got a special rate for returning customers 😊
You're right, I've been meaning to. How much for a full service?
For the 2019 Corolla: oil + filters + timing belt + alignment, $890, parts and labor included. Want to book? 🔧

📅24/7 booking (without answering the phone)

Customer wants to book at 10pm on a Sunday? The AI handles it. Shop too loud to hear the phone? No problem. The AI takes the request, qualifies the job, and books it — without losing a single customer.

Evening! I need an alignment and balancing on my sedan. Any openings this week?
Good evening, Tyler! 🚗 Alignment + balancing: $140. I have Wed 9am or Fri 2pm. Which works better?
Wednesday 9am
Booked! ✅ Wed 9am, ~40 min. I'll let you know when it's ready 👍

📢Seasonal campaigns and manufacturer recalls

Cold weather coming? Battery campaign. Summer? A/C check-up. Manufacturer recall? The AI finds the owners of the affected model in your database and notifies them. A database worked year-round = a full calendar.

Hi Mrs. Fernanda! ❄️ When it gets cold, a lot of batteries start to fail. How about a free battery test on the Corolla? Takes 10 min and saves you a no-start morning. Want to book?
My car's been slow to start in the mornings! Yes please
Classic sign of a weak battery! I've booked a test + diagnosis for Mon 8am. If it needs replacing, you'll have a quote on the spot ✅

Automated NPS + Google reviews

After the job, the AI asks for feedback. High score? It invites them to leave a Google review. Low score? It alerts the manager to fix it before it becomes a public complaint. Reputation protected + social proof.

Hi Mr. Marcello! All good with the Civic's brakes? On a scale of 1 to 10, how would you rate the service? ⭐
A 10! I've never seen a shop send a photo of the part before. You guys are different
Thank you! 💙 If you could leave us a Google review, it really helps other drivers find us 👉 [link]

How many quotes are sitting there waiting for approval right now?

We'll set up Benvox with your real services, prices, and technicians. In 15 minutes you'll see quotes with a photo, digital approval, and service reminders up and running — no commitment.

Book a personalized demo